Last Updated: May 26, 2026
Effective Date: May 26, 2026
PLEASE READ THESE TERMS OF SERVICE CAREFULLY. By submitting an intake form, clicking "I Agree," completing a purchase, accessing a client portal, or otherwise using any service offered by SnapSaaS, you ("Client") acknowledge that you have read, understood, and agree to be legally bound by these Terms of Service ("Agreement"). If you do not agree, do not use our services.
REGULATORY DISCLOSURE — READ BEFORE PROCEEDING: SnapSaaS is owned and operated by Joseph Bucci, who is employed as a registered representative associated with a FINRA-registered broker-dealer. Pursuant to FINRA Rule 3270, registered persons are required to disclose and, where applicable, limit outside business activities. SnapSaaS operates as a separate, independent business and does not engage in any activity regulated under the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, or any applicable state securities laws. SnapSaaS does not provide financial advice, investment advice, securities recommendations, insurance advice, tax advice, or legal advice of any kind. Clients in prohibited industries (defined below) will be declined and any payments refunded in full.
As used in this Agreement, the following terms have the meanings set forth below:
SnapSaaS provides business operations documentation and systems development services to small and medium-sized businesses. Services are delivered in three tiers as described in Section 5. The specific scope of Deliverables for each engagement is determined based on the information provided by Client in the intake form.
SNAPSAAS IS NOT A REGISTERED INVESTMENT ADVISER, BROKER-DEALER, ATTORNEY, CERTIFIED PUBLIC ACCOUNTANT, OR LICENSED PROFESSIONAL OF ANY REGULATED PROFESSION. NOTHING PROVIDED BY SNAPSAAS CONSTITUTES OR SHOULD BE CONSTRUED AS FINANCIAL ADVICE, INVESTMENT ADVICE, SECURITIES RECOMMENDATIONS, LEGAL ADVICE, TAX ADVICE, ACCOUNTING ADVICE, OR ANY OTHER FORM OF REGULATED PROFESSIONAL ADVICE. CLIENT ACKNOWLEDGES THAT SNAPSAAS DELIVERABLES ARE GENERAL BUSINESS OPERATIONS DOCUMENTS ONLY AND THAT CLIENT SHOULD CONSULT QUALIFIED LICENSED PROFESSIONALS FOR REGULATED PROFESSIONAL SERVICES.
SnapSaaS does not warrant or guarantee any specific business outcome, revenue increase, cost reduction, operational improvement, or other result arising from Client's use of any Deliverable. Business outcomes depend on factors entirely outside SnapSaaS's control, including but not limited to Client's implementation, market conditions, employee performance, and industry dynamics.
Client acknowledges that SnapSaaS uses artificial intelligence and automated systems to assist in preparing Deliverables. All Deliverables are reviewed for quality and accuracy, but Client is solely responsible for reviewing Deliverables for fitness for their specific purpose and for implementing them in their business.
By accepting these Terms, Client represents and warrants that: (a) Client is at least 18 years of age; (b) Client has full legal authority to enter into this Agreement on behalf of themselves or the entity they represent; (c) Client's entry into this Agreement does not violate any applicable law or any agreement to which Client is a party; and (d) all information provided to SnapSaaS is accurate and complete.
Services are intended solely for commercial business purposes. Client may not use Services for any personal, household, or consumer purpose.
By accepting these Terms, Client expressly represents and warrants that Client's business is not engaged in any Prohibited Industry as defined in Section 4. Client agrees to notify SnapSaaS immediately if Client's business activities change to include any Prohibited Industry.
Due to the owner's outside business activity obligations under FINRA Rule 3270, which governs the outside business activities of registered persons associated with FINRA-registered broker-dealers, SnapSaaS is prohibited from providing Services to clients in the following industries (collectively, "Prohibited Industries"):
Any engagement with a Client in a Prohibited Industry is void ab initio. If SnapSaaS discovers at any time that a Client is engaged in a Prohibited Industry, SnapSaaS shall immediately terminate the engagement, cease all Services, and refund any prepaid Fees for undelivered Services. Client shall have no claim against SnapSaaS arising from such termination.
A one-time foundational package including up to ten (10) Deliverables, which may include business operations audits, standard operating procedures, email templates, sales scripts, a lead matrix, and a 90-day roadmap, as determined by SnapSaaS based on Client's intake form. Deliverables will be provided within seven (7) business days of receipt of full payment and a completed intake form.
A monthly subscription that includes all Entry tier Deliverables in the first month plus ongoing monthly Deliverables including updated SOPs, email sequences, monthly competitor analyses, and performance reports. Billed monthly on a recurring basis. Client may cancel at any time in accordance with Section 7.
A monthly subscription that includes all Core tier Deliverables plus expanded monthly Deliverables including social media content, hiring and onboarding materials, automation blueprints, and quarterly strategic reviews, with priority delivery within twenty-four (24) hours of request. Billed monthly on a recurring basis. Client may cancel at any time in accordance with Section 7.
SnapSaaS reserves the right to modify pricing for future billing periods upon thirty (30) days' written notice to Client. Fee changes will not apply to the current billing period in which notice is given.
All payments are processed through Stripe, Inc., a third-party payment processor. By completing a purchase, Client authorizes SnapSaaS to charge the applicable Fees to Client's designated payment method. SnapSaaS does not store Client credit card or banking information. Client's use of Stripe is also subject to Stripe's own Terms of Service and Privacy Policy.
For Core and Premium subscriptions, Client authorizes SnapSaaS to charge the applicable monthly Fee automatically on the same calendar day each month as the initial payment date, without further authorization, until the Subscription is cancelled in accordance with Section 7.
If a payment fails, SnapSaaS will attempt to notify Client by email. SnapSaaS reserves the right to suspend delivery of Services until outstanding Fees are paid. If a failed payment remains uncured for ten (10) days following notice, SnapSaaS may terminate the Subscription without further obligation.
All Fees are exclusive of applicable sales, use, value-added, or similar taxes. Client is responsible for any taxes applicable to the Services in Client's jurisdiction.
The Entry tier is a one-time purchase. Client may request a full refund within forty-eight (48) hours of payment, provided that no Deliverables have been sent to Client. Once any Deliverable has been transmitted to Client, no refund will be issued. This policy reflects the immediate commencement of custom work upon payment.
Client may cancel a Core or Premium Subscription at any time by providing written notice to SnapSaaS at info@getsnapsaas.com. To avoid being charged for the next billing period, notice must be received at least forty-eight (48) hours prior to the next scheduled billing date. Upon cancellation: (a) SnapSaaS will cease billing Client; (b) Client retains access to all previously delivered Deliverables; and (c) no refund will be issued for the current billing period in which cancellation occurs.
SnapSaaS reserves the right to terminate any engagement, in its sole discretion, upon written notice to Client. In the event of termination by SnapSaaS other than for cause, SnapSaaS will refund any prepaid Fees attributable to Services not yet delivered. Cause includes, without limitation: (a) Client's breach of this Agreement; (b) Client's operation in a Prohibited Industry; (c) Client's provision of false or materially inaccurate information; or (d) Client's abusive, threatening, or harassing conduct toward SnapSaaS personnel.
Each Deliverable includes one (1) round of revisions at no additional charge, provided that Client submits the revision request within fourteen (14) days of receipt of the Deliverable. Revisions are limited to modification of existing content and do not include requests for entirely new or substantially different Deliverables. Additional revisions beyond the included round may be provided at SnapSaaS's discretion.
Upon receipt of full payment for the applicable Service tier, SnapSaaS hereby assigns to Client all right, title, and interest in and to the specific Deliverables prepared for Client under this Agreement, including all Intellectual Property Rights therein. This assignment is conditioned upon Client's full payment of all applicable Fees.
Notwithstanding Section 8.1, SnapSaaS retains all right, title, and interest in and to: (a) all templates, frameworks, methodologies, processes, and tools used to create Deliverables ("SnapSaaS Materials"); (b) any know-how, general knowledge, or skills developed or used by SnapSaaS in connection with the Services; and (c) any improvements to SnapSaaS's systems or processes derived from the engagement. No license or ownership interest in SnapSaaS Materials is granted to Client.
Subject to Section 8.1, Client is granted a perpetual, non-exclusive, non-transferable license to use Deliverables solely for Client's internal business operations. Client may not: (a) resell, sublicense, or distribute Deliverables to any third party; (b) represent Deliverables as independently created by Client for commercial sale; or (c) use Deliverables in any manner that infringes the rights of any third party.
Client grants SnapSaaS a limited, non-exclusive license to use information and materials provided by Client solely for the purpose of delivering the Services. SnapSaaS may use anonymized, non-identifiable, aggregated information derived from client engagements to improve its services, provided that no Client-identifying information is disclosed.
Client agrees to:
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICES AND DELIVERABLES ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. SNAPSAAS EXPRESSLY DISCLAIMS ALL WARRANTIES, INCLUDING WITHOUT LIMITATION ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. SNAPSAAS DOES NOT WARRANT THAT THE SERVICES WILL MEET CLIENT'S SPECIFIC REQUIREMENTS OR THAT ANY PARTICULAR BUSINESS OUTCOME WILL RESULT FROM USE OF THE DELIVERABLES. CLIENT ASSUMES ALL RISK ASSOCIATED WITH IMPLEMENTING DELIVERABLES IN THEIR BUSINESS.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL SNAPSAAS, ITS OWNER, EMPLOYEES, AGENTS, OR AFFILIATES BE LIABLE TO CLIENT OR ANY THIRD PARTY FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION LOST PROFITS, LOST REVENUE, LOSS OF DATA, LOSS OF GOODWILL, BUSINESS INTERRUPTION, OR COST OF SUBSTITUTE SERVICES, ARISING OUT OF OR RELATED TO THIS AGREEMENT OR THE SERVICES, REGARDLESS OF THE THEORY OF LIABILITY AND EVEN IF SNAPSAAS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, SNAPSAAS'S TOTAL CUMULATIVE LIABILITY TO CLIENT FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THIS AGREEMENT OR THE SERVICES, REGARDLESS OF THE FORM OF ACTION, SHALL NOT EXCEED THE TOTAL FEES ACTUALLY PAID BY CLIENT TO SNAPSAAS IN THE THREE (3) CALENDAR MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM.
Client acknowledges that the limitations of liability set forth in this Section 11 reflect a reasonable allocation of risk and are an essential element of the basis of the bargain between the parties. SnapSaaS would not have entered into this Agreement without these limitations.
Client shall defend, indemnify, and hold harmless SnapSaaS, its owner, agents, and representatives from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to: (a) Client's use or misuse of the Deliverables; (b) Client's breach of this Agreement or any representation or warranty herein; (c) Client's violation of any applicable law or regulation; (d) Client's operation in a Prohibited Industry; (e) any third-party claim arising from the content or implementation of Deliverables by Client; or (f) Client's negligence or willful misconduct.
SnapSaaS agrees to maintain the confidentiality of non-public business information disclosed by Client in connection with the Services and to use such information solely for the purpose of delivering the Services, except as required by law or as necessary to operate SnapSaaS's business systems (including third-party service providers subject to appropriate confidentiality obligations).
SnapSaaS shall have no confidentiality obligation with respect to information that: (a) is or becomes publicly available through no fault of SnapSaaS; (b) was already known to SnapSaaS prior to disclosure by Client; (c) is independently developed by SnapSaaS without reference to Client's information; or (d) is required to be disclosed by law, regulation, or court order.
Before initiating any formal legal proceeding, the parties agree to attempt to resolve any dispute, claim, or controversy arising out of or relating to this Agreement ("Dispute") through good-faith negotiation. Either party may initiate informal resolution by providing written notice describing the Dispute. The parties shall have thirty (30) days from the date of such notice to resolve the Dispute informally.
If a Dispute is not resolved through informal negotiation, it shall be finally resolved by binding arbitration administered by the American Arbitration Association ("AAA") under its Commercial Arbitration Rules then in effect, except as modified herein. The arbitration shall be conducted by a single arbitrator. The seat of arbitration shall be Pennsylvania. The arbitrator's award shall be final and binding and may be entered as a judgment in any court of competent jurisdiction. The parties expressly waive any right to a jury trial.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, EACH PARTY WAIVES ANY RIGHT TO PURSUE ANY DISPUTE ON A CLASS, CONSOLIDATED, REPRESENTATIVE, OR COLLECTIVE BASIS. DISPUTES MAY ONLY BE BROUGHT IN AN INDIVIDUAL CAPACITY.
Notwithstanding the foregoing, either party may bring an individual action in small claims court in Pennsylvania for Disputes within that court's jurisdiction.
Nothing in this Section 14 prevents either party from seeking emergency injunctive or equitable relief from a court of competent jurisdiction to prevent irreparable harm pending arbitration.
This Agreement shall be governed by and construed in accordance with the laws of the State of Pennsylvania, without giving effect to any choice-of-law principles that would require application of the laws of any other jurisdiction. To the extent any court proceeding is permitted under this Agreement, the parties consent to the exclusive jurisdiction and venue of the state and federal courts located in Pennsylvania.
Neither party shall be liable for any delay or failure to perform its obligations under this Agreement to the extent such delay or failure is caused by circumstances beyond that party's reasonable control, including without limitation acts of God, natural disasters, pandemic, government action, power failures, internet disruptions, or third-party service outages. The affected party shall provide prompt written notice and use commercially reasonable efforts to resume performance as soon as practicable.
This Agreement, together with the Privacy Policy incorporated herein by reference, constitutes the entire agreement between the parties with respect to the subject matter hereof and supersedes all prior and contemporaneous agreements, understandings, negotiations, and discussions, whether oral or written.
SnapSaaS reserves the right to amend these Terms at any time. Material amendments will be communicated to active Clients by email at least fourteen (14) days prior to taking effect. Continued use of the Services after the effective date of any amendment constitutes acceptance of the amended Terms. If Client objects to any amendment, Client's sole remedy is to cancel the Subscription and cease using the Services before the effective date of the amendment.
If any provision of this Agreement is found to be invalid, illegal, or unenforceable, that provision shall be modified to the minimum extent necessary to make it enforceable, and the remaining provisions shall continue in full force and effect.
No failure or delay by either party in exercising any right under this Agreement shall constitute a waiver of that right. No waiver shall be effective unless made in writing and signed by the waiving party.
Client may not assign or transfer any rights or obligations under this Agreement without SnapSaaS's prior written consent. SnapSaaS may assign this Agreement in connection with a merger, acquisition, or sale of all or substantially all of its assets upon notice to Client. Any purported assignment in violation of this section is void.
This Agreement does not create any third-party beneficiary rights. No person or entity other than the parties to this Agreement has any rights hereunder.
Client agrees that checking the "I Agree" checkbox on the intake form, completing a purchase, or otherwise affirmatively indicating acceptance of these Terms constitutes Client's electronic signature and is legally binding to the same extent as a handwritten signature under applicable law, including the Electronic Signatures in Global and National Commerce Act (E-SIGN) and the Uniform Electronic Transactions Act (UETA).
All notices under this Agreement shall be in writing and sent by email. Notices to SnapSaaS shall be sent to info@getsnapsaas.com. Notices to Client shall be sent to the email address provided in the intake form. Notices are deemed received upon confirmation of delivery or, if no confirmation, within twenty-four (24) hours of transmission.
The parties are independent contractors. Nothing in this Agreement shall be construed to create a partnership, joint venture, agency, employment, or fiduciary relationship between the parties. Neither party has authority to bind the other.
Section headings are for convenience only and shall not affect the interpretation of this Agreement.
Questions regarding these Terms may be directed to info@getsnapsaas.com. SnapSaaS recommends that you retain a copy of these Terms for your records.